Return & Refund Policy
At Computer Parkade, we are committed to ensuring your satisfaction with our products and services. If, for any reason, you are not completely satisfied with your purchase, please review our return and refund policy below. By making a purchase through our website, https://computerparkade.com/, you agree to this policy.
1. Returns
Our return policy lasts [Insert Number] days from the date of purchase. If [Insert Number] days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must provide proof of purchase, such as an order confirmation or receipt.
Certain products and services may not be eligible for return. These include:
- Non-returnable items such as downloadable software, digital products, or any personalized/customized items.
- Perishable items, if applicable.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
2. Return Process
To initiate a return, please follow these steps:
- Contact us at [Insert Email] with your order number and reason for the return.
- We will provide instructions on how to return the item to us. Return shipping costs are the responsibility of the customer, except in cases where the item is defective or incorrect.
Once your return is received and inspected, we will notify you via email whether your refund has been approved or rejected.
3. Refunds
If your return is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within [Insert Number] business days. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.
Late or Missing Refunds:
- If you haven’t received your refund after the specified processing time, first check your bank account again.
- Contact your credit card company or bank, as it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at [Insert Email].
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Insert Email] with details about the defect or damage, and we will provide instructions on how to proceed.
5. Shipping Costs for Returns
You will be responsible for paying your own shipping costs for returning an item unless the return is due to an error on our part (such as receiving a damaged or incorrect item). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to our error.
6. Cancellations
If you wish to cancel an order before it has been shipped, please contact us immediately at [Insert Email]. We will do our best to accommodate your request, but if the order has already been processed or shipped, you will need to follow the return process outlined above.
7. Contact Us
If you have any questions about this Return and Refund Policy, please contact us at:
Email: info@computerparkade.com